Stakeholder engagement

    Consulting and reporting service for stakeholders

    Murata accepts consultations and reports from various stakeholders through the following service.

    Applicable users Consultation content Service name Contacts
    All stakeholders
    (value chain workers, local residents, etc.)    		 Inquiries about our Sustainability Inquiry Form about Our Sustainability Inquiry form
    (*Link to Japanese language page)
    Grievances and consultations about human rights Japan Center for Engagement and Remedy on Business and Human Rights (JaCER)

    For all stakeholders (Grievance mechanism)
    (*Link to Japanese language page)

    Japan Center for Engagement and Remedy on Business and Human Rights (JaCER) Open in New Window
    Business Partners* and their officers and employees Violation of laws and regulations, the Murata Group's “Corporate Ethics Policy and Code of Conduct”, etc. by Murata Group or its officers and employees, or acts suspected to be such violation Consultation Window for Business Partners (suppliers)
    		Consultation Window for Business Partners (suppliers)
    • Board members and employees (and their families) of Murata Manufacturing and its affiliated companies
    • Temporary employees and contractor employees (and their families) of Murata Manufacturing and its affiliated companies
    		 Violation of laws and regulations, the Murata Group's “Corporate Ethics Policy and Code of Conduct”, etc. by Murata Group or its officers and employees, or acts suspected to be such violation Reporting and Consultation Hotline for Compliance Violations (internal reporting service)
    • In-house reception service (Compliance Promotion Committee / Audit and Supervisory Committee)
    • External reception service
    Board members and employees / temporary employees (and their families) of Murata Manufacturing and its affiliated companies Harassment throughout Murata Group workplaces Harassment Consultation Hotline External reception service
    • Business partners that provide goods or services to Murata Group

    See here for information on the internal reporting service.
    Link: Internal reporting system and consulting service

    See here for information on the consultation service for business partners (suppliers).
    Link: Consultation Window for Business Partners (suppliers)

    See here for information on the harassment consultation hotline.
    Link: Responding to harassment

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